diff --git a/src/teams_bot/bot.py b/src/teams_bot/bot.py
index f1ad9fe..90c0eb4 100644
--- a/src/teams_bot/bot.py
+++ b/src/teams_bot/bot.py
@@ -6,7 +6,14 @@ import deltachat
 from deltachat import account_hookimpl
 from deltachat.capi import lib as dclib
 
-from .commands import help_message, set_display_name, set_avatar, start_chat
+from .commands import (
+    crew_help,
+    set_display_name,
+    set_avatar,
+    start_chat,
+    outside_help,
+    set_outside_help,
+)
 
 
 class SetupPlugin:
@@ -74,7 +81,7 @@ class RelayPlugin:
                 )
                 arguments = message.text.split(" ")
                 if arguments[0] == "/help":
-                    self.reply(message.chat, help_message(), quote=message)
+                    self.reply(message.chat, crew_help(), quote=message)
                 if arguments[0] == "/set_name":
                     self.reply(
                         message.chat,
@@ -95,6 +102,18 @@ class RelayPlugin:
                         for msg in outside_chat.get_messages():
                             self.forward_to_relay_group(msg, started_by_crew=True)
                     self.reply(message.chat, result, quote=message)
+                if arguments[0] == "/set_outside_help":
+                    try:
+                        help_message = message.text.split("/set_outside_help ")[1]
+                    except IndexError:
+                        set_outside_help(self.kvstore, "")
+                        return self.reply(message.chat, "Removed help message for outsiders", quote=message)
+                    set_outside_help(self.kvstore, help_message)
+                    self.reply(
+                        message.chat,
+                        f"Set help message for outsiders to {help_message}",
+                        quote=message,
+                    )
             else:
                 logging.debug("Ignoring message, just the crew chatting")
 
@@ -112,6 +131,22 @@ class RelayPlugin:
                 logging.debug("Ignoring message, just the crew chatting")
 
         else:
+            if message.text.startswith("/help"):
+                logging.info("Outsider %s asked for help", message.get_sender_contact().addr)
+                help_message = outside_help(self.kvstore)
+                if help_message == False:
+                    help_message = f"I forward messages to the {self.account.get_config('displayname')} team."
+                if help_message == "":
+                    logging.debug(
+                        "Help message empty, forwarding message to relay group"
+                    )
+                else:
+                    logging.info(
+                        "Sending help text to %s: %s",
+                        message.get_sender_contact().addr,
+                        help_message,
+                    )
+                    return self.reply(message.chat, help_message, quote=message)
             logging.debug("Forwarding message to relay group")
             self.forward_to_relay_group(message)
 
@@ -132,6 +167,7 @@ class RelayPlugin:
                 message.chat.id,
             )
             return
+        """:TODO don't forward if message is the explanation message"""
         outside_chat.send_msg(message)
 
     def forward_to_relay_group(self, message: deltachat.Message, started_by_crew=False):
diff --git a/src/teams_bot/commands.py b/src/teams_bot/commands.py
index 1e03c65..ec221f5 100644
--- a/src/teams_bot/commands.py
+++ b/src/teams_bot/commands.py
@@ -1,24 +1,44 @@
 import logging
 
 import deltachat
+import pickledb
 from deltachat.capi import lib as dclib
 from deltachat.message import _view_type_mapping
 
 
-def help_message() -> str:
-    """Get the help message
+def crew_help() -> str:
+    """Get the help message for the crew chat
 
     :return: the help message
     """
     help_text = """
 Start a chat:\t/start_chat alice@example.org,bob@example.org Chat_Title Hello friends!
-Change the bot's name:\t/set_name <name>
-Change the bot's avatar:\t/set_avatar (attach image)
+Change the bot's name:\t/set_name Name
+Change the bot's avatar:\t/set_avatar <attach image>
 Show this help text:\t\t/help
+Change the help message for outsiders:\t/set_outside_help Hello outsider
     """
     return help_text
 
 
+def outside_help(kvstore: pickledb.PickleDB) -> str:
+    """Get the help message for outsiders
+
+    :param kvstore: the pickledDB key-value-store
+    :return: the help message
+    """
+    return kvstore.get("outside_help_message")
+
+
+def set_outside_help(kvstore: pickledb.PickleDB, help_message: str):
+    """Set the help message for outsiders
+
+    :param kvstore: the pickeDB key-value-store
+    """
+    logging.debug("Setting outside_help_message to %s", help_message)
+    kvstore.set("outside_help_message", help_message)
+
+
 def set_display_name(account: deltachat.Account, display_name: str) -> str:
     """Set the display name of the bot.
 
@@ -81,7 +101,7 @@ def start_chat(
         return chat, "Chat successfully created."
     else:
         logging.error("Can't send message. sent_id: %s, msg.id: %s", sent_id, msg.id)
-        return chat, "Something went wrong...\n\n" + help_message()
+        return chat, "Something went wrong...\n\n" + crew_help()
 
 
 def get_message_view_type(message: deltachat.Message) -> str: