FAQ

I just created an account. How do I proceed?
  1. Create a hood by clicking on the New hood button and entering its name.
  2. Click on the created hoods configuration page.
  3. Add platforms according to the info buttons in the Platforms tab.
  4. Write a nice text for the public hood page in the Hoodpage tab.
  5. (Optional) Add some filters to prevent abuse and spam in the Filters tab.
  6. Share your public hood page with your community!
My messages don't not get broadcasted, why?
  • Be sure to have platforms configured.
  • Be sure your message did NOT contain a badword configured in the Filters tab.
  • Be sure to have at least one trigger in the Filters tab. If you don't have one, try adding a dot to the list which means that all messages should be broadcasted.
Someone is spamming my hood, how do I stop it?

You have the following options:

  • Add a few badwords in the Filters tab that the spam contains (e.g. "business", "opportunity").
  • Limit the messages sent by replacing the dot in the Triggers list in the Filters tab with topic-based keywords (e.g. your city region) and communicating them to your hood members via public hood page.
  • If the spam comes via e-mail, you can change the inbox address. This will automatically update on the public hood page.
My hood page is empty, why?

This can have different reasons:

  • Be sure that you have saved your hood page text in the Hoodpage tab.
  • Be sure to have platforms configured in the Platforms tab